At Sandy Khippal, we create and sell original eBooks in digital format. Please read this Refund & Cancellation Policy carefully before purchasing any product from our website.

1. No Refund Policy

All purchases made through www.sandykhippal.com are considered final. Since our products are digital eBooks that are delivered electronically, we generally do not offer refunds, returns, or exchanges once an order has been completed and the eBook download link has been sent to the customer.

Please review the product description and all relevant information before completing your purchase.

This policy does not limit any consumer rights or remedies that cannot legally be excluded under applicable law.

2. Exceptions for Duplicate or Excess Charges

A refund may be considered if you are charged more than the correct purchase amount due to a technical error, payment-processing issue, or duplicate transaction.

To request a refund in such circumstances, please email info@sandykhippal.com within 24 hours of the transaction, providing the following information:

• Your full name.

• The email address associated with your order.

• Your order or transaction reference, if available.

• The date and amount of the transaction.

• A clear explanation of the issue.

• Relevant payment confirmation or supporting evidence.

We will review the information provided and, where an excess or duplicate charge is verified, arrange an appropriate refund or correction.

3. eBook Delivery Issues

Our eBooks are delivered digitally through a download link sent to the email address provided during checkout.

If you do not receive your download link, the link does not work, or the purchased file is corrupted or inaccessible, please contact us at info@sandykhippal.com so we can investigate and help resolve the issue.

Where appropriate, we may provide a replacement download link, a corrected file, or another suitable remedy. Any refund or other remedy required by applicable law will remain available.

Please check your spam, junk, and promotions folders before reporting a missing email.

4. Order Cancellations

Because our products are digital, orders generally cannot be cancelled once payment has been successfully processed and digital delivery has begun or the download link has been issued.

If you believe that an order was placed by mistake or that an unauthorised transaction occurred, please contact us as soon as possible. We will review the circumstances and respond in accordance with applicable law.

5. Refund Approval and Processing

Where a refund is approved, it will generally be processed through the original payment method, where possible. The time required for the refunded amount to appear in your account may depend on your bank, card issuer, or payment service provider.

We will communicate any relevant processing details to you once the request has been reviewed.

6. Incorrect Order or Technical Error

If you receive an eBook different from the one purchased, or a technical issue prevents you from accessing the product, please email info@sandykhippal.com with your order details and a description of the issue.

We will assess the problem and determine an appropriate resolution, subject to applicable law.

7. Contact Us

For questions about this Refund & Cancellation Policy or to submit a refund request, please contact:

Sandy Khippal
Email: info@sandykhippal.com
Website: www.sandykhippal.com

By completing a purchase on our website, you acknowledge that you have read and understood this Refund & Cancellation Policy.